Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Annan | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Annan collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Annan is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Annan, UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other health data necessary for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Consultation records: Responses to clinical questionnaires and pharmacist assessments
• Technical data: IP address, browser type, and usage data collected when you visit our website

How We Use Your Data

Your personal data is used for the following purposes:

• Providing clinical consultations and dispensing weight loss medications safely
• Processing and delivering your prescription orders (delivered within 1 working day once approved by our pharmacist)
• Maintaining accurate medical records as required by GPhC standards
• Communicating with you about your treatment, order status, and follow-up care
• Complying with our legal and regulatory obligations as a registered pharmacy
• Improving the quality and safety of our services

The legal bases for processing your data include fulfilling our contract with you, complying with legal obligations, protecting vital interests, and where appropriate, your explicit consent for processing special category health data.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. We use:

• Essential cookies: Required for the website to function correctly and cannot be disabled
• Analytics cookies: Help us understand how visitors use our site so we can improve our services
• Functional cookies: Remember your preferences and settings to enhance your experience

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

• Prescribing partners: Independent prescribers involved in approving your consultation
• Delivery services: Courier and postal services to fulfil your medication orders
• Payment processors: Secure payment providers who process transactions on our behalf
• IT and platform providers: Technology providers who support our website and clinical systems under strict data processing agreements
• Regulatory bodies: The GPhC, NHS, or law enforcement where we are legally required to disclose information

All third parties we work with are contractually required to handle your data securely and in accordance with UK GDPR.

Data Retention

We retain pharmacy and clinical records for a minimum of 8 years in accordance with NHS and GPhC guidelines, or longer where required by law. Financial records are retained for 6 years. Upon expiry of the retention period, data is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain the highest standards of data security.

Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You also have the right to restrict or object to certain types of processing, and to request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below. If you have concerns about how we handle your data, you are entitled to raise a complaint with the appropriate supervisory authority.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Annan
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026. We reserve the right to update this policy at any time, and any changes will be published on our website.